COMMON DOG BEDDING PROBLEMS IN WINTER AND WHAT TO DO ABOUT THEM > COMMON DOG BEDDING PROBLEMS IN WINTER AND WHAT TO DO ABOUT THEM >

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Call
+44 (0)161 848 8702
Contact
hello@charleychau.com
Store info

Our usual office hours are Monday - Friday, 10am-6pm. Our office is closed on UK public holidays but our online store is always open!

Directions

Unit F, The Courts

Kestrel Road

Manchester

M17 1SF

United Kingdom

Unit F, The Courts

Kestrel Road

Manchester

M17 1SF

United Kingdom

Our usual office hours are Monday - Friday, 10am-6pm. Our office is closed on UK public holidays but our online store is always open!

Order in time for pre-Christmas delivery
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Order in time for pre-Christmas delivery

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The run up to Christmas can be very hectic so please bear the dates below in mind if you would like your dog to receive their new Charley Chau in time for the festive celebrations! The couriers and postal services are always extremely busy and it's a time of year when we see more delays occurring so do try to order as early as possible. Please also note our office opening times over the Christmas and New Year period.



    UK Mainland

    Beds, Blankets & Essential Kit items:

    • Standard delivery (2 working days) - order by 1pm on Monday, 20 December 2021
    • Next day delivery (1 working day) - order by 1pm on Tuesday, 21 December 2021

    For UK Mainland orders placed after the times shown above we will continue to dispatch any orders received by 1pm on Thursday, 23 December 2021 from Charley Chau HQ in Manchester but delivery before Christmas may not be possible even when a next day service is selected. 

    Collars & Leads

    Orders placed for collar and leads after the dates above will still continue to be dispatched but please order well in advance to avoid any unnecessary stress.

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    UK Highlands and Islands

    Beds, Blankets & Essential Kit items:

    • Standard delivery (3 working days) - order by 1pm on Friday, 19 December 2021
    • Express Delivery (2 working days) - order by 1pm on Monday, 20 December 2021

    For UK Highland & Island orders placed after the dates above we will continue to dispatch orders received by 1pm on Thursday, 23 December but delivery before Christmas may not be possible. 

    Collars & Leads

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    International (outside the UK)

    Beds, Blankets & Essential Kit items

    • By courier - order by 1pm on Tuesday, 14 December 

      Please note that international delivery times can be impacted by  customs delays that are out of our control so please do order well in advance where possible. 

      Collars & Leads 

      • Petiquette Collection (made to order) - all countries order by 1pm on Friday, 19 November 2021
      • Holly&Lil Collection (usually in stock) - EU countries order by 1pm on Monday, 6 December 2021, The Americas, Middle East and Asia order by 1pm on 1 December 2021

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      Charley Chau HQ - office hours through Christmas and New Year 

      Our office will close at 5pm on Thursday, 23 December 2021 and remain closed until 10am on Wednesday, 29 December 2021.

      We will also be closed on Friday, 31 December 2021 and will re-open and back to our normal hours at 10am on Tuesday, 4 January 2021. 

      During the short periods that our office is closed, orders placed on our website will not be dispatched until our office re-opens again. Please bear with us - our team work very hard all year and we always try to give our staff some time off to spend with their families over Christmas.

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