UK Shipping

For shipping info for delivery outside the UK visit International Shipping

Christmas Last Order Dates for UK delivery:

Charley Chau Beds & Blankets:

UK Mainland - 48 hr services: Friday, 19 December
UK Mainland - 24 hr services: Monday, 22 December
UK Highlands & Islands - one day earlier than the respective UK Mainland dates above

Collars & Leads:

Monday, 15 December

UK orders placed by 1pm, on working days from Monday - Friday are usually dispatched on the same working day.

If any item ordered is out of stock we will notify you by email as soon as possible to notify you of an estimated re-stocking date before proceeding with your order.

Our normal working days are Monday to Friday, excluding public holidays in England and our annual office closure over the Christmas and New Year period. For insurance purposes, all orders require a signature on receipt. Please note that we cannot deliver to PO Box addresses.

UK Mainland Shipping Services

A signature is required on recipt for all shipping services for insurance purposes.

UK Standard with Parcelforce - est. 2 working days from dispatch - £8.00
UK Next Working Day with Parcelforce - £10.00
XL Parcel - more than 1m wide - Standard (est. 2 working days) - £20.00
Saturday Delviery by Parcelforce - £20.00
Collars & Leads - Royal Mail - dispatched by Holly&Lil and Petiquette on behalf of Charley Chau - £5.00

UK Remote Area Delivery Zones - Highlands & Islands, Northern Ireland and Channel Islands

Unfortunately there are instances where courier companies charge an additional fee for deliveries to UK addresses in areas that they classify as remote, such as the UK Highlands & Islands, the Channel Islands and Northern Ireland. We will advise you by email and send an electronic invoice for the additional shipping fee before dispatching your order if there is a shipping surcharge to pay.

Click & Collect from Charley Chau HQ

If you would like to collect your order in person from our HQ in Manchester the service is free (no shipping charges) and your order will be available for collection within 24 hours on the next working day (11.00am - 5.00pm, Monday - Friday, closed on public holidays in England).

Our address for collections is: Unit F, The Courts, Kestrel Road, Manchester, M17 1SF. UK (View location map >)

If you have any questions about delivery times and shipping services please don't hesitate to contact us on hello@charleychau.com.