We're Here to Help
Two women, Christine and Jenny Chau, sitting on a couch with a dog, smiling and enjoying each other's company.
Two women, Christine and Jenny Chau, sitting on a couch with a dog, smiling and enjoying each other's company.

Feel free to contact us:


E: hello@charleychau.com

T: +44 (0)161 848 8702

Regular office hours:
Monday - Friday, 10am - 6.00pm
(closed on pubiic holidays in England)

Correspondence and Returns Address:
Unit F, The Courts, Kestrel Road, Manchester, M17 1SF, UK.

There's also lots of helpful info below in case you are trying to reach us out of office hours ...

Dog bed related tips & guides

Two dogs lying in in blue pet beds on a carpeted floor with white walls. One dog bed is a cave bed style Snuggle Dog Bed. The other pet bed is a high-wall dog bed.
CHOOSE THE PERFECT DOG BED >
Person putting an orange dog bed cover into a washing machine in a laundry room.
Tips For Washing A Dog Bed >
Two dogs in dark blue velvet dog beds in a bedroom setting with wooden furniture and a bed in the background.
Best Winter Dog Beds >
Stack of brightly coloured velvet dog bed covers on a white background
FABRIC COLLECTIONS >

Measuring a dog for size

Dog lying on a teal and pink dog bed mattress in a modern room with concrete walls.
Measuring for a Dog Bed >
Brown Working Cocker Spaniel Dog with an orange collar looking up against a blurred natural background
MEASURE FOR A COLLAR >

Shopping With Us

white icon on blackground showing a speech bubble with a questions mark inside it to indicate frequently asked questions.
Frequently Asked Questions >
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UK SHIPPING >
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INTERNATIONAL SHIPPING >
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RETURNS, EXCHANGES & REFUNDS >
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SECURE PAYMENTS >

About Us

Dog sleeping in a cave bed style dog snuggle bed with a teal velvet outer cover and cream lining with a blurred background
Intro to Charley Chau >
Meet The Team >
Two brown dogs sitting on a gray donut dog bed against a plain background
CUSTOMER REVIEWS >
Dog lying on a jade green bolster pet bed with colorful pillows in a modern indoor setting.
BROWSE BY DESIGN >

NEWS & OFFERS

ON THE BLOG >