Our usual office hours are Monday - Friday, 10am-6pm. Our office is closed on UK public holidays but our online store is always open!

Secure Payments

Our shopping cart is hosted on a secure (https) server with 256-bit encryption by Shopify (www.shopify.com), a specialist online shopping platform. All of our web pages, content, credit card, and transaction information is protected by the same level of security used by banks.

We accept all major credit cards via PayPal and Sage Pay.

Charley Chau is Payment Card Industry Data Security Standard (PCI DSS) compliant. More info on PCI DSS compliance is available here: www.theukcardsassociation.org.uk/security/what_is_PCI%20DSS.asp

We can also accept card payments over the phone (0161 848 8702) during normal office hours if you prefer not to place your order online, or if you are having any problems placing your order online.

Please note that we do not store card details in any Charley Chau systems.