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Our usual office hours are Monday - Friday, 10am-6pm. Our office is closed on UK public holidays but our online store is always open!

Our usual office hours are Monday - Friday, 10am-6pm. Our office is closed on UK public holidays but our online store is always open!

Competition Terms and Conditions

Best Dog Day Out Photo Competition

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1.0 The Charley Chau’ Best Dog Day Out’ Photo Competition is promoted by Charley Chau Limited a company registered in England under company no. 07334645. Our trading address and address for correspondence is Unit 16, Astra Road, Astra Business Park, Guinness Road, Manchester, M17 1SU, United Kingdom.
2.0 There is no entry fee and no purchase necessary to enter this competition.
3.0 All entrants must be aged 18 or over.
4.0 By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
5.0 The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.

Rules of the competition

6.0 The theme of the competition is “Best Dog Days Out”.
7.0 Entrants are required to submit a photograph that best represents a “best dog day out” and to caption that photograph, explaining why the image was such a good dog-friendly day out.
8.0 Entrants must have the right to submit the photograph into this competition – for example, if you did not take the photograph then you must have express written permission from the copyright owner permitting you to use the image before entering it into this competition.

How to enter the competition

9.0 There are three routes to entry for this competition. Entrants can choose to use any route that is most convenient to them – entries can be submitted via just one entry route and do not need to be submitted via all three routes.
10.0 Entries can be submitted through Facebook, Instagram and via a web form at charleychau.com/bestdogdayout. Each of the three entry routes is detailed below:
10.1 Entries on Instagram
10.1.1 Your Instagram account will need to be set to “public” to enter via this route. If you have a private Instagram account please choose a different entry route.
10.1.2 Post your photograph on Instagram with a caption that explains what made the photograph shows your best dog day out.
10.1.3 Include the hash tag #ccbestdogdayout on your post comment.
10.1.4 Follow Charley Chau (https://www.instagram.com/charleychau/) and Mulberry Cottages (https://www.instagram.com/mulberrycotts/) on Instagram - this is not a mandatory condition of entry but could make it easier for you to see the winners’ announcement and it will mean if you do win and we message you our message will go into your inbox!
10.2 Entries on Facebook
10.2.1 Post your photograph on the Charley Chau Facebook page (https://www.facebook.com/charleychau/) with a caption that explains what made the photograph shows your best dog day out
10.2.2 Include the hash tag #ccbestdogdayout on your post comment.
10.2.3 Like Charley Chau (https://www.facebook.com/charleychau/) and Mulberry Cottages (https://www.facebook.com/mulberry.cottages/) on Facebook - this is not a mandatory condition of entry but could make it easier for you to see the winners’ announcement!
10.3 Entries via web form.
10.3.1 Go to https://www.charleychau.com/enterbestdogdayout.
10.3.2 Follow the prompts on screen to upload your image and your caption.
10.3.3 Provide your email address (so we can notify you directly) if you are selected as a winner.
11.0 There is no limit to how many entries one entrant can submit, although we recommend that entrants focus on quality and not quantity.
12.0 The closing date for entries is midnight (BST) on Wednesday, 5 September 2018. After this date the no further entries to the competition will be permitted.
13.0 No responsibility can be accepted for entries not received for whatever reason.
14.0 Entry into the competition will be deemed as acceptance of these terms and conditions.

The prizes offered are as follows:

15.0 Three winners will be chosen by a panel of three judges comprising representatives of Charley Chau and Mulberry Cottages. The judges will be looking to choose three entries that they think best represent the competition theme of “Best Dog Day Out”. The judges’ decision is final and no correspondence will be entered into.
16.0 The prizes are as stated and no cash or other alternatives will be offered. The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.
17.0 Three prizes are offered as part of the Charley Chau ‘Best Dog Day Out’ Photo Competition:
17.1 First prize: A two-night stay at the Pump Station
17.1.1 The first prize winner will win a two-night stay at The Pump Station, Dungeness, Kent for a maximum of six adults and two pets free of charge.
17.1.2 The prize must be claimed by 31st December 2018 and the two-night stay must be booked as two consecutive nights.
17.1.3 The prize cannot be booked as two separate one-night stays.
17.1.4 The short-break must be taken between 1st October 2018 and 31st December 2019 excluding peak seasons, school holidays, bank holidays, and Christmas and New Year and subject to availability.
17.1.5 Charley Chau will issue the first prize winner with winner’s code. The winner will need to make their reservation directly through Mulberry Cottages on +44 (0)1227 464958 and the first prize winner will need to quote the code when making the reservation. Full details will be supplied to the first prize winner by Charley Chau.
17.1.6 If the first prize winner books the complimentary two-night stay and cancels within fourteen days of the first day of the booking no new dates will be offered.
17.1.7 Transportation to and from the Pump Station is not included in the prize.
17.1.8 The first prize winner will also win a Charley Chau Faux-Fur Blanket in a size and colour of their choice subject to availability. Charley Chau will contact the first prize winner and the Charley Chau Faux-Fur Blanket will be shipped directly to the first prize winner free of charge.
17.2 Two runners-up prizes: Charley Chau Faux-Fur Blankets
17.2.1 Two runners-up will be selected to each win one Charley Chau Faux-Fur Blanket worth up to £125 in the size and colour of their choice subject to availability.
17.2.2 Charley Chau will contact the two runners-up and the Charley Chau Faux-Fur Blankets will be shipped directly to the runners-up free of charge.
18.0 The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.
19.0 By entering this competition the entrant agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.

Notifying the winners

20.0 The names of the three winners and their entries will be published on the Charley Chau website (charleychau.com) and available on request via hello@charleychau.com 14 days after the competition close date.
21.0 The three winners selected will be notified by direct message on Facebook or Instagram or by email (depending on their entry route) within 14 days of the closing date.
22.0 If any of the three winners cannot be contacted or do not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the relevant winner and pick a replacement winner.
23.0 When notifying the winners, Charley Chau will confirm details of the prize won and the delivery / take-up of the prizes won.
24.0 Charley Chau’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.

Other conditions

25.0 Charley Chau reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
26.0 Charley Chau Limited shall have the right, at its sole discretion and at any time, to change or modify these terms and conditions, such change shall be effective immediately upon posting to this webpage. Charley Chau Limited also reserves the right to cancel the competition if circumstances arise outside of its control.
27.0 This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Instagram or any other social network. You are providing your information to Charley Chau Limited and not to any other party. The information provided will be used in conjunction with the following Privacy Policy found at https://www.charleychau.com/pages/privacy-policy.


Download a PDF of these terms and conditions - updated 10 August 2018

Updated 10 August 2018

Charley Chau Limited
E: hello@charleychau.com
Web: www.charleychau.com
T: +44 (0) 161 848 8702

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