Copy of UK Shipping

For shipping outside the UK visit International Shipping  

Free UK Shipping is available on all orders over £150.00.

Shipping on all orders over £150.00 is free of charge via our UK Standard Services (2 -3 working days). 

If you require your order to be delivered sooner, please choose UK Next Day Delivery at checkout.

We aim to dispatch orders placed by 1pm (on working days from Monday - Friday) on the same working day for UK delivery.

If any item ordered is out of stock we will notify you by email as soon as possible to notify you of an estimated re-stocking date before proceeding with your order.

Our normal working days are Monday to Friday, excluding public holidays in England and our annual office closure over the Christmas and New Year period. For insurance purposes, all orders require a signature on receipt. Please note that we cannot deliver to PO Box addresses.

UK Mainland Shipping Services

A signature is required on recipt for all shipping services for insurance purposes.

  • UK Standard with Parcelforce - est. 2 working days from dispatch - £8.00
  • UK Next Working Day with Parcelforce - £10.00
  • XL Parcel - more than 1m wide - Standard (est. 2 working days) - £20.00 
  • Saturday Delviery by Parcelforce - £20.00 
  • Collars & Leads - Royal Mail - dispatched by Holly&Lil and Petiquette on behalf of Charley Chau - £5.00

UK Remote Area Delivery Zones - Highlands & Islands, Northern Ireland and Channel Islands 

Please allow an extra day for dleivery to remote area delivery zones - including on next day services.

Click & Collect from Charley Chau HQ

If you would like to collect your order in person from our HQ in Manchester the service is free (no shipping charges) and your order will be available for collection within 24 hours on the next working day (11.00am - 5.00pm, Monday - Friday, closed on public holidays in England).

Our address for collections is: Unit F, The Courts, Kestrel Road, Manchester,  M17 1SF. UK (View location map >)

If you have any questions about delivery times and shipping services please don't hesitate to contact us on hello@charleychau.com.