IMPORTANT SHIPPING NOTICE: please note that there is a delay of 2-3 days on dispatching orders as a result of a huge number of customers ordering in the sale. We are doing everything we can to work as quickly as possible - our apologies for the inconvenience caused. IMPORTANT SHIPPING NOTICE: please note that there is a delay of 2-3 days on dispatching orders as a result of a huge number of customers ordering in the sale. We are doing everything we can to work as quickly as possible - our apologies for the inconvenience caused.

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+44 (0)161 848 8702
Contact
hello@charleychau.com
Store info

Our usual office hours are Monday - Friday, 10am-6pm. Our office is closed on UK public holidays but our online store is always open!

Directions

Unit F, The Courts

Kestrel Road

Manchester

M17 1SF

United Kingdom

Unit F, The Courts

Kestrel Road

Manchester

M17 1SF

United Kingdom

Our usual office hours are Monday - Friday, 10am-6pm. Our office is closed on UK public holidays but our online store is always open!

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Stock Availability Update

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Last updated: 30 July 2020

We hope that you, your families, and your dogs are all well.

Good news, our stock levels are approaching normal levels again! There are still some out of stock items and there is an ongoing issue with the supply of our beautiful faux-fur fabrics which we're just going to have to try tow work with until more fabric is available in the UK.

A summary of stock availability is below. We have also updated relevant product pages if an item is out of stock. There is still some disruption to shipping services in some parts of the UK - see our Shipping Service Updates.

Please bear with us and thank you for your patience and understanding at this time.

Temporarily out of stock but available for back-order (except during the sale period):

Customers who place 'back-orders' for the out-of-stock beds listed below will be prioritised for first dispatch as soon as the items are back in stock.

  • Large size Snuggle Beds and Spare Snuggle Bed covers in Weave Linen & Great Spot
  • Medium-plus size Day Beds and Spare Day Bed Covers in Weave Linen
  • Medium and Large size blankets in Silver Mink - expected to ship at the end of August
  • Large size blankets in Oatmeal - expected to ship at the end of August 
  • The Forever Hounds Trust Big Memory Foam Beds and spare covers - back-orders expected to ship the week commencing 27 July

We will give first priority to shipping back-orders placed as soon as the out of stock items arrive. 

In stock and available for immediate dispatch:

Please don't hesitate to contact us if you have any questions or need any further information: hello@charleychau.com or +44 (0)161 848 8702.

Keep well.

Best wishes,
Christine & Jenny