Happy New Year!
A very happy new year! We hope that the new year brings you and your doglets a year of good health, joy and laughter!
Our office has now re-opened after our annual Christmas holiday and orders are being dispatched as usual i.e. orders placed by 1pm (Monday - Friday) usually leave us the same day.
If you ordered while our office was closed for our annual Christmas holiday, here's an update on when you can expect to receive your order:
Delivery estimates for the UK:
| Order Type | Shipping Service Selected | Estimated Delivery Date |
| In-stock beds and blankets | Next Working Day | Friday, 3 January 2020 |
| In-stock beds and blankets | Standard (48hrs) | Monday, 6 January 2020 |
| Made-to-order leather collars and leads | Standard | Arriving from Monday, 13 January 2020 |
Delivery estimates for outside the UK:
| Order Type | Shipping Service Selected | Estimated Delivery Date |
| In-stock beds and blankets | Courier | From Wednesday, January depending on country |
| Made-to-order leather collars and leads | Standard | Arriving from from Monday, 20 January 2020 |
If you have any questions at all please don't hesitate to contact us on hello@charleychau.com or call us on +44 (0)161 848 8702.