Call
+44 (0)161 848 8702
Contact
hello@charleychau.com
Store info

Our usual office hours are Monday - Friday, 10am-6pm. Our office is closed on UK public holidays but our online store is always open!

Our usual office hours are Monday - Friday, 10am-6pm. Our office is closed on UK public holidays but our online store is always open!

Happy New Year!
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Happy New Year!

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A very happy new year! We hope that the new year brings you and your doglets a year of good health, joy and laughter!

Our office has now re-opened after our annual Christmas holiday and orders are being dispatched as usual i.e. orders placed by 1pm (Monday - Friday) usually leave us the same day.

If you ordered while our office was closed for our annual Christmas holiday, here's an update on when you can expect to receive your order:

Delivery estimates for the UK:

Order Type Shipping Service Selected Estimated Delivery Date
In-stock beds and blankets Next Working Day Friday, 3 January 2020
In-stock beds and blankets Standard (48hrs) Monday, 6 January 2020
Made-to-order leather collars and leads Standard Arriving from Monday, 13 January 2020

Delivery estimates for outside the UK:

Order Type Shipping Service Selected Estimated Delivery Date
In-stock beds and blankets Courier From Wednesday, January depending on country
Made-to-order leather collars and leads Standard Arriving from from Monday, 20 January 2020

 

If you have any questions at all please don't hesitate to contact us on hello@charleychau.com or call us on +44 (0)161 848 8702.