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+44 (0)161 848 8702
Contact
hello@charleychau.com
Store info

Our usual office hours are Monday - Friday, 10am-6pm. Our office is closed on UK public holidays but our online store is always open!

Directions

Unit F, The Courts

Kestrel Road

Manchester

M17 1SF

United Kingdom

Unit F, The Courts

Kestrel Road

Manchester

M17 1SF

United Kingdom

Our usual office hours are Monday - Friday, 10am-6pm. Our office is closed on UK public holidays but our online store is always open!

Order dates for Pre-Christmas Delivery 2019
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Order dates for Pre-Christmas Delivery 2019

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For delivery in time for Christmas please see the guidance below. Please bear in mind that this is the busiest time of year for couriers and it’s also the time of year that we see an increase in issues with deliveries, even when we dispatch our orders on time. Our advice is to order as early as you can to avoid last minute stress!

Any orders placed after the pre-Christmas delivery dates below will still be dispatched right up until we close on Monday, 23 December 2019 but they are not likely to be delivered before Christmas. 

And orders placed after 1pm (GMT) on Monday, 23 December 2019 will be dispatched when we re-open in the New Year on 3 January 2020.

Our office will be closed from Monday, 23 December 2019 for our annual Christmas holiday, and we will re-open on Friday, 3 January 2020.

UK Delivery

Standard UK Mainland for in stock Charley Chau beds and blankets

Order by 1pm (GMT)

Delivery Service

Estimated Delivery

Wednesday, 18 December 2019

Parcelforce 48

Friday, 20 December 2019

Thursday, 19 December 2019

Parcelforce 24 

Friday, 20 December 2019


UK Highlands and Islands for in stock Charley Chau beds and blankets

Please note some exceptions may apply for delivery addresses classified as remote destinations so please do order as early as possible to avoid disappointment.

Order by 1pm (GMT)

Delivery Service

Estimated Delivery

Tuesday, 17 December 2019

Parcelforce 48 + 1

Friday, 20 December 2019

Wednesday, 18 December 2019

Parcelforce 24 + 1

Friday, 20 December  2019

UK delivery for made-to-order collars and leads

Order by 1pm (GMT)

Delivery Service

Estimated Delivery

Thursday, 12 December 2019

Royal Mail Special Delivery

Friday 20 - Monday, 23 December 2019

International Delivery

International for in stock Charley Chau beds and blankets (where shipping is paid at time of order)

Order by 1pm (GMT)

Delivery Service

Estimated Delivery

Sunday, 15 December 2019

Courier (3-5 working days)

By Friday, 20 December 2019

International for in stock Charley Chau beds and blankets (where shipping is quoted and invoiced separately)

We need to quote and invoice for shipping on some international orders on an individual basis, the estimated times shown below are also dependent on how quickly our customers settle the shipping invoice.

Orders/Invoices settled by 1pm (GMT)

Delivery Service

Estimated Delivery

Order by 1.00pm on Thursday, 12 December 2019.

Settle shipping invoice by 1.00pm on Sunday, 15 December 2019.

Courier (3-5 working days)

By Friday, 20 December 2019

International delivery for made-to-order collars and leads

Orderby 1.00pm (GMT)

Delivery Service

Estimated Delivery

Sunday, 1 December 2019

Royal Mail and local national postal service

18 – 23 December 2019 depending on country